Privacy policy

Introduction.

Our goal is to ensure your safety and comfort when using our website.

The protection of your rights and assets, including the protection of your privacy, is most important to us.

This Privacy Policy sets out how our website works. longevity-at-home.com (“Website” or “Site”) and on what principles and for what purposes we process your personal data collected via our website.

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR"), in force since 25 May 2018, we inform you about the processing of your personal data by us, as well as about your rights in this connection.

Please read this Privacy Policy carefully.

I. Administrator data

1. The operator of the Website and the controller of personal data for the purposes of the GDPR, other legal acts in force in the EU Member States and other provisions relating to the protection of data obtained through them is:

II. Data collected automatically when using the Website. Cookies.

1. During browsing, our Website does not automatically collect any data, except:

• e-mail addresses of Users;
• data contained in the files (cookies) referred to in point IX below.

2. In addition to cookies, the Site may also collect data that is typically collected by internet system administrators in so-called logs or log files. The information contained in the logs may include, among other things, your IP address, type of platform and internet browser, internet service provider and the address of the website from which you accessed the Site.

III. Recipients of the Privacy Policy and the scope of personal data processing.

1. Longevity Products processes personal data for the purposes of:

• performance of the contract concluded with the data subject (“User”)
• fulfillment of statutory or contractual obligations (e.g. guarantee, warranty)
• marketing of own services (after obtaining the explicit consent of the User, the scope of personal data processing may also include marketing of third parties cooperating with us).

2. This Privacy Policy is addressed to, among others, our contractors, potential contractors, as well as their employees and associates, whose data we have received in connection with establishing and maintaining economic/business relations, including for the purpose of concluding and performing contracts concluded by us, as well as to users of our website.
3. Longevity Products processes the following personal data:

• name and surname;
• residential address;
• mailing or shipping address;
• email address;
• telephone number;
• information about connection parameters (time stamp, IP address);
• order history;
• history of contacts (e.g. information about submitted complaints);

2. Data relating to our contractors or potential contractors are data provided to us in connection with actions taken to establish a business relationship with us, including concluding an agreement, i.e. primarily name and surname, company name, business address, correspondence address, numbers held in the relevant NIP or REGON registers, PESEL number, e-mail address, telephone number, bank account number.
3. Data relating to collaborators and employees of our contractors and potential contractors may include, in particular, name and surname, job position, correspondence address, e-mail address, telephone number, and in some cases also ID card number.
4. If you have not entered into a contract directly with us, you may be obliged to provide us with personal data arising from a business or other relationship between you and our contractor or potential contractor.
5. Providing the above data is voluntary. However, in the event of concluding a contract directly between you and us, providing the data specified above is necessary for the purposes of concluding the contract and its execution. Without providing this data, concluding and performing the contract with Longevity Products is not possible.
6. The consequence of not providing data may also be the inability to perform certain activities related to the conclusion or performance of contracts concluded by us.
7. Depending on the type of service, the scope of personal data that is necessary to provide it may vary.
8. Personal data obtained through our Website is transferred directly from the User. Personal data that must be transferred in order to perform a given service, complete a transaction or accept an order will be clearly marked on the form available on the Website. In the event of failure to provide any of this data, Longevity Products reserves the right to withdraw from concluding an agreement with the User.
9. Longevity Products does not collect or process sensitive data through the Website.

IV. Purposes, basis and duration of personal data processing.

1. Longevity Products processes personal data for the following purposes:

• conclusion and performance of the contract – until the conclusion of the contract, and after its conclusion = for the duration of the contract and settlements after its termination (in the event that you are a party to the contract, the basis for processing is the necessity of processing data to conclude and perform the contract, and in the event that you are not a party to the contract, the basis for processing is the legitimate interest of the Administrator);
• security, including verification of your identity as collaborators and employees of the Controller’s contractors, e.g. couriers, persons transporting goods, persons receiving goods, for the period of limitation of claims arising from the contract between the Controller and the contractor (based on the necessity of processing in order to conclude and perform the contract and the legitimate interest of the Controller);
• fulfillment of legal obligations incumbent on the Administrator, e.g. storing invoices and accounting documents and making tax settlements – for a period specified by law (the basis for such processing will be the applicable provisions of law);
• internal administrative purposes of the Administrator, including in particular the creation of statistics, reporting, planning (based on the legitimate interest of the Administrator);
• development of services – for the time necessary to achieve these purposes (based on the legitimate interest of the Administrator);
• determining, pursuing or defending against claims – for the period of limitation of claims arising from the contract (the basis for such processing is the legitimate interest of the Administrator),
• establishing or maintaining business relationships and direct marketing, including sending you content of a marketing and promotional nature, i.e. commercial offers, information on promotional campaigns organised by the Administrator, news and events related to the Administrator's activities - until an objection is filed (the basis for processing will be the legitimate interests of the Administrator).

2. The processing of personal data for marketing purposes may take the form of, in particular: sending a newsletter or information bulletins, informing about new offers or services, customer service and assistance for the customer, offering registered persons additional discounts or inviting them to participate in promotional campaigns and competitions, contacts for the purpose of measuring customer satisfaction or the quality of services.

V. Method of data processing and security.

1. Personal data are processed through an IT system with limited access and secured against access by unauthorized persons in an appropriate manner, in accordance with the commonly used technical and organizational solutions ensuring the protection of personal data processing, appropriate to the category of data subject to protection.
2. Personal data may be processed in an automated manner. This means in particular filtering, searching, profiling and deleting personal data and supplementing them with additional information (e.g. order history) in accordance with previously defined assumptions.

VI. Rights of data subjects.

1. You have the right to ask Longevity Products whether we process your personal data and, in the event of a positive response, also to ask about the source of the data, the time, purpose, scope and method of their processing, as well as information on whether the data has been made available to third parties, and if so, which entities (or categories of entities) were the recipients of your personal data.
2. You may withdraw your previously granted consent to the processing of personal data for the marketing purposes of third party services.
3. You have the right to access the content of your data and to correct it.
4. You also have the right to request the cessation of processing and deletion of your personal data (the so-called "right to be forgotten"). In such a situation, Longevity Products will delete all of your personal data, excluding those whose storage and processing is related to the implementation of statutory obligations (e.g. storing copies of issued invoices containing personal data for the period required by law). Longevity Products has the right to leave the first name (names) and last name in the collection solely for the purpose of avoiding the reuse of the person's data. The request to stop processing personal data shall be made in writing to the address of the Administrator's registered office.
5. You can file a so-called "marketing objection", which will result in our discontinuing the use of personal data for the purpose of carrying out any marketing activities, while maintaining personal data in IT systems and data sets (e.g. for the purpose of exercising warranty or guarantee rights). You can file an objection to processing for direct marketing purposes by e-mail free of charge and at any time to the Administrator.
6. You also have the right to:

• rectification of data (in accordance with Article 16 of the GDPR);
• deletion of data (in accordance with Article 17 of the GDPR);
• restrictions on data processing (in accordance with Article 18 of the GDPR);
• data portability (pursuant to Article 20 of the GDPR);
• lodge a complaint with the supervisory authority: the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw) if you believe that the processing of your personal data violates the provisions of the GDPR.

VII. Recipients of data.

1. The recipients of your personal data will be employees and associates of the Administrator, contractors of the Administrator (if it is necessary to perform the contract), entities supporting the Administrator in its business activities, including those providing IT services, providing telecommunications services, providing IT infrastructure (including servers), providing courier, postal, marketing, archiving, auditing, control, legal services and other entities authorized by the Administrator.
2. Longevity Products may entrust personal data to another entity (hereinafter: Processor) for the purposes necessary to perform the contract. The principles of processing the entrusted data by the Processor will be specified in a written agreement concluded between Longevity Products and the Processor.
3. Longevity Products is obliged to provide personal data to authorized entities in situations where such an obligation results from applicable legal provisions or administrative decisions.

VIII. Transfer of data outside the European Economic Area.

1. In connection with our use of the following tools in our marketing activities: Google, LLC and Meta (Facebook), LinkedIn, Shopify, your personal data may be shared with third countries, i.e. outside the European Economic Area (EEA), in particular the United States. In accordance with data protection regulations, safeguards that will ensure an adequate level of protection of personal data when processing data outside the EEA are guaranteed by the use of external data processing agreements based on standard contractual clauses approved by the EU.
2. If you have any questions regarding the transfer of data outside the European Economic Area, please contact the Controller.

IX. Cookies.

1. Longevity Products uses cookies, i.e. small text information stored on the end device of the User and the person visiting the Website (hereinafter: Visitor), on a computer, tablet or smartphone.
2. The following types of cookies and the purposes for which they are used are used:

• cookies enabling the use of services available on the Website, e.g. authentication cookies used for services that require authentication on the Website.
• “performance” cookies – enabling the collection of information on how the Website pages are used.
• essential cookies – contribute to the usability of the Website by enabling basic functions such as navigation on the Website and access to secure areas of the Website. The Website cannot function properly without these cookies.
• statistical cookies – help website owners understand how different users behave on the site by collecting and reporting anonymous information.
• Marketing cookies – are used to track users across websites. The purpose is to display advertisements that are relevant and interesting to individual users and therefore more valuable to third-party publishers and advertisers.

3. In many cases, the software used to browse websites (internet browser) allows cookies to be stored on the user's end device by default. You can change the settings for cookies at any time. These settings can be changed in particular to block the automatic handling of cookies in the settings of the internet browser or to inform you each time they are placed on your device. Detailed information on the possibilities and methods of handling cookies is available in the settings of the software (internet browser). Limitations on the use of cookies may affect some of the functionalities available on the Website's websites. More information on cookies is available in the "Help" section in the internet browser menu.
4. Cookies can be read by the Longevity Center IT system.
5. Longevity Products stores cookies on the end device of the User or Visitor and then gains access to the information contained therein for the following purposes: statistical, ensuring the proper operation of the Websites, and in particular maintaining the session after logging in.
6. In each web browser it is possible to change cookie settings, including the ability to block cookies, which prevents them from being stored on the end device of the User or Visitor, in accordance with paragraph 3 above.
7. Cookies can also be deleted through appropriate browser functions, using tools available within the operating system or programs designed for this purpose.
8. However, changing the settings of the web browser that prevents or limits the storage of cookies on the end device or deleting cookies while using the website may result in limiting the functionality of the services provided.